Shipping policy
Shipping Policy
Shipping Destinations
We currently ship to the United States, Australia, the United Kingdom, Europe, and selected international regions. If your location is not available at checkout, please contact us at office@glocurve.com.
Processing Times
- Orders are typically processed within 1–2 business days.
- Tracking details are emailed once your order ships. Please allow up to 24 hours for tracking information to activate.
Estimated Delivery Times
- United States: approximately 5–8 business days
- Australia: approximately 6-8 business days
- United Kingdom: approximately 4-7 business days
- Europe: approximately 6–9 business days
- Other regions: approximately 10–15 business days
Delivery estimates do not include potential delays caused by customs processing, peak seasons, weather conditions, or courier disruptions.
Shipping Fees & Taxes
Shipping costs and any applicable duties or taxes are displayed at checkout where supported. In some cases, duties or taxes may be the responsibility of the customer, depending on local regulations.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delivery delays, failed deliveries, or losses caused by incorrect or incomplete address information.
Lost or Stolen Packages
If tracking indicates that your order has been delivered but you have not received it, please check with household members, neighbors, or your local carrier first. If the issue remains unresolved, contact us at office@glocurve.com and we will assist you where possible.
Split Shipments
Orders containing multiple items may be shipped in separate packages to ensure faster and more efficient delivery.
Contact
Email: office@glocurve.com
This policy is provided for informational purposes only and does not constitute legal advice.