Privacy policy

Welcome to Glocurve™ (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase Glocurve™ products.

1. Who We Are

Glocurve™ is an online beauty brand offering skincare products designed for daily routines. You can contact us at office@glocurve.com.

2. Information We Collect

Personal Data: name, shipping and billing address, email address, phone number.
Payment Data: processed securely by our payment providers; we do not store full card details.
Order Data: products purchased, pricing, discounts, order notes, returns, and guarantee records.
Technical & Usage Data: IP address, device type, browser, pages viewed, referral source, and approximate location (via cookies or analytics tools).
Marketing Data: email opt-ins, preferences, and interactions with advertisements.

3. How We Use Your Information

To process and deliver orders, returns, and satisfaction requests.
To provide customer support and order-related communications.
To improve our website, products, and overall user experience.
To prevent fraud, misuse, and unauthorized transactions.
With your consent, to send marketing communications (you may opt out at any time).

4. Legal Bases (EU/UK)

Contract: processing necessary to fulfill your order.
Legitimate Interests: website security, analytics, and service improvements.
Consent: marketing emails and non-essential cookies where required.
Legal Obligation: compliance with tax, accounting, and regulatory requirements.

5. Sharing Your Information

We share personal data with trusted service providers who help operate our business, such as payment processors, fulfillment partners, shipping carriers, customer support platforms, and analytics or advertising providers. These parties are required to protect your data and use it only for the agreed purpose.

We may also disclose information if required by law or to protect our legal rights.

6. International Data Transfers

Your information may be processed outside your country of residence (including the USA, UK, EU, or other regions). Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. Data is then securely deleted or anonymized.

8. Your Rights

Request access to, correction of, or deletion of your personal data.
Object to or restrict certain processing activities.
Request data portability where applicable.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with your local data protection authority (EU/UK).

To exercise your rights, contact us at office@glocurve.com.

9. Cookies & Tracking Technologies

We use essential cookies to operate our website and optional analytics or marketing cookies to understand usage and improve performance. You can manage cookie preferences through your browser settings.

10. Children’s Privacy

Our website is not intended for children under the age of 13 (or as defined by applicable law). We do not knowingly collect personal data from children.